Contact Us

We are always happy to assist aquarium enthusiasts, aquascapers, and customers from around the world.

Whether you have questions about products, orders, shipping, returns, or recommendations for your aquarium project, our customer support team is ready to help.

Customer Support

AquaScapeNest.store

Email:
support@AquaScapeNest.store

Phone:
1 (250) 600-6025

Mailing Address:

PO Box 903

1203 7th Ave E

Prince Rupert, BC

Canada

Business Hours

Monday – Friday

9:00 AM – 5:00 PM

Pacific Time (PT)

How We Can Help

Our team can assist with:

• Product recommendations

• Order status inquiries

• Shipping and delivery questions

• Returns and refunds

• Aquarium décor guidance

• Aquascaping product suggestions

• General customer support

Response Times

We strive to respond to all customer inquiries as quickly as possible.

Email Support:
Within 24–48 business hours

Order Inquiries:
Within 1–2 business days

Return Requests:
Within 2–5 business days

Our Commitment

At AquaScapeNest.store, we are committed to delivering a professional and enjoyable shopping experience. Every aquarium tells a unique story, and we are honored to help customers create beautiful aquatic environments through carefully selected products and reliable support.

Thank you for choosing AquaScapeNest.store.

We look forward to hearing from you and assisting with your next aquascaping project.