Contact information

We are committed to providing responsive customer service and support for all aquarium hobbyists and aquascaping enthusiasts.

Business Information

AquaScapeNest.store

Address:

PO Box 903

1203 7th Ave E

Prince Rupert, BC

Canada

Customer Support

Email:
support@AquaScapeNest.store

Phone:
1 (250) 600-6025

Support Hours

Monday – Friday

9:00 AM – 5:00 PM

Pacific Time

Typical Response Times

Email inquiries:
Within 24–48 business hours

Order inquiries:
Within 1–2 business days

Return requests:
Within 2–5 business days

Contact Reasons

We can assist with:

  • Order status updates
  • Shipping inquiries
  • Product information
  • Return requests
  • Refund requests
  • Technical questions
  • Product recommendations
  • General customer support