Shipping policy

Last Updated: June 2026

AquaScapeNest.store proudly serves aquarium enthusiasts around the world.

Order Processing

Orders are typically processed within:

1–3 business days

Processing may take longer during:

  • Holidays
  • Promotional events
  • High-volume periods
  • Weather disruptions

Shipping Coverage

We currently ship to most countries worldwide.

Availability may vary depending on carrier restrictions.

Estimated Delivery Times

Standard International Shipping:

7–15 Business Days

Actual delivery times may vary depending on:

  • Customs procedures
  • Carrier delays
  • Local postal services
  • Weather conditions

Shipping Costs

Shipping costs are calculated at checkout unless otherwise specified.

Promotional free shipping offers may apply periodically.

Tracking Information

Tracking details are generally sent by email once an order has shipped.

Please allow up to 72 hours for tracking information to become active.

Customs & Import Duties

International customers may be responsible for:

  • Import duties
  • Customs fees
  • VAT
  • Local taxes

These charges are determined by local authorities and are not controlled by AquaScapeNest.store.

Delivery Issues

If your package experiences delays, please contact us.

We will work with carriers to investigate and resolve shipping concerns whenever possible.

Incorrect Address Information

Customers are responsible for ensuring shipping information is accurate.

Orders returned due to incorrect addresses may require additional shipping charges for reshipment.

Lost Shipments

If a shipment is officially declared lost by the carrier, we may offer:

  • Replacement shipment
  • Full refund

depending on inventory availability and circumstances.